how can i remove jotform ad after submission

  • Profile Image
    banffhockeyacademy
    Asked on August 30, 2017 at 10:01 AM

    I have a paid membership with Jotform and would like to remove all jotform ads from my site after a costumer submission.

    After my a user submits a form on my site, they see a thank you page, which has a jotform ad saying 'you can make your own jotform now, its free!'

    How do I remove this ad?

    My user receives an email after submitting a form and it also has the same jotform ad. how do i remove this?

     

    Thanks.

     

  • Profile Image
    david
    Answered on August 30, 2017 at 11:34 AM

    The JotForm branding should be removed automatically with any subscription of Bronze or higher.  Let us know if the branding is still there on your end and we can send a test submission through the form to see if it is still present.