Account: Monthly submissions

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    Asked on August 30, 2017 at 12:48 PM

    I am trying the free version and it says that we are allowed 100 monthly submissions. When does the month start? Is it when my form was created? If so, how do I find that date? Or is it based on the calendar month? 

    We are happily getting close to the allowed submissions and wondering if I will need to look into upgrading.

    Thank you for your help, Jen Harder

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    Answered on August 30, 2017 at 01:28 PM

    @JNHarder, the monthly submission starts on the first of the calendar month. The submission counter as well as other counters in your account limit (e.g. form views) will reset every first day of the month. In other words, your form submissions counter will reset tomorrow, Sept 1.