Out of Space - Clear each month

  • ncmaggio
    Asked on August 31, 2017 at 5:26 PM

    Hello,

     

    it says we can get up to 100 submissions per month yet you have disabled our account and we dont do that many per month.

     

    Why? Can we clear the data each month? Please tell me what we can do.

     

    Thanks

  • David JotForm Support Manager
    Replied on August 31, 2017 at 6:34 PM

    Your account has not reached the limit, so your form is available to be used. Please note that the monthly submissions count always resets the first day of each month. Let us know if you have more questions.