What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I pay using a purchase order

    Asked by WCESCPrevention on August 27, 2012 at 01:48 PM

    The educational program I work for needs to purchase one month of professional use for what we hope will be a large event the first week of October.

    Our program uses purchase orders. Can we order the service, get a purchase order, and have the service in place by October 1, 2012, even if we do not have the check printed and returned to you? What would be the best process to handle this?

    Please call me at 419-354-9010 if you need additional information.

    Thank you,

    -Greg Van Vorhis

    Wood County Educational Service Center

    Bowling Green, OH 43402

  • Profile Image
    JotForm Support

    Answered by Goldo on August 27, 2012 at 02:05 PM

    I have forwarded your request to our higher ops. Please wait for an update.

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 28, 2012 at 03:48 AM

    For check / purchase orders please use the information provided on our payment gateway. We outsource our payment processing to Plimus, LLC.

    So, when you need to make a check payment, please fill this form below and choose "Check"  option on "Method of Payment". Then you will see details on the next page for it:
    https://www.plimus.com/jsp/buynow.jsp?contractId=1851946&

    The purchase orders cannot be less than $100 since there is some manual labor involved so you will need to purchase two year Premium subscription. 

  • Profile Image

    Answered by WCESCPrevention on August 28, 2012 at 09:06 AM

    Do you mean two year or two month (at 49.95 a month)?

    Thanks,

    -Greg

  • Profile Image
    JotForm Support

    Answered by Goldo on August 28, 2012 at 10:17 AM

    We mean the 2 year subscription for $139 as purchase orders cannot be less than $100 since there is some manual labor involved.

  • Profile Image

    Answered by WCESCPrevention on August 31, 2012 at 02:07 PM

    Due to the volume of responses we expect to receive, and during a short period of time, I would prefer to get 3 months of the professional service, but I can't figure out how to order 3 months to get it over the $100 mark. Is there a trick to that?

    Thanks for all the help.

  • Profile Image
    JotForm Support

    Answered by EduardoMendez on August 31, 2012 at 06:10 PM

    Hello!

    As my colleagues have answered previously, the purchase orders cannot be less than $100 since there is some manual labor involved so you will need to purchase two year Premium subscription for $139.00.

    Let us know if we can further assist you! 

  • Profile Image

    Answered by jeanettebmz on August 31, 2012 at 06:12 PM

    Since you are ON PROFESSIONAL SUBSCRIPTION  and the the minimum for a check/purchase order payment should be $100 , it is ok if you purchase 3 months for Professional as  $49.95 *  3  months = $149.85

    So feel free to  go ahead and process your payment

    https://www.plimus.com/jsp/buynow.jsp?contractId=1851946&

  • Profile Image

    Answered by WCESCPrevention on September 04, 2012 at 08:38 AM

    I'm not trying to be difficult here. I just feel like I'm not getting straight answers from you.

    Currently, I am not paying anything for the use of this great service. I am not on professional subscription. I am using the basic free version. In very short order, we will need the premium service for the duration of approximately three months. You keep pushing me to do professional service for two years. because of this magic $100 minimum.

    Forget the $100 minimum. I will get you the $100 minimum. What do I have to do in order to get the premium for three months? That's all I want to know. Do I have to pay for professional for two years AND for premium for 3 months? That takes you into the almost $300 range, and well beyond the minimum you keep talking about. Do I need one year of professional and two months of premium?

    All I want is a straight answer. So far, I feel like you are trying to sell me something I neither want nor need. Tell me what I need to do to get what I want and to reach you $100 minimum. I'm fine with that.

    Thanks.

  • Profile Image

    Answered by jeanettebmz on September 04, 2012 at 10:13 AM

    I recommended you Professional subscription since you were on that plan before. I apologize if we sounded like pushing you to do something else.

    However, let me put this clearer.  Our payment gateway is  configured to  accept payments  through purhcase orders for Premium subscriptions only, not Professional .

    Since Premium subscription is $9.95 a month (Professional subscription is $49.95 a month), you cannot purchase 3 months  using that payment method, as the minimum is $100 , so you would have purchase the bi-yearly Premium subscription which is $139 to meet the requirements for purchase orders (Sorry if I messed things up, as I did not have in mind this fact while offering Professional through P.O)

    If you click on this link https://www.plimus.com/jsp/buynow.jsp

    You will notice that the bi-yearly Premium is the only option available for purchase orders (it's on the dropdown menu)

    Professional subscription ($49.95 a month) , would be ok to buy for 3 months using the P.O payment method, as 49.95*3 = $149.85,  but unfortunately that option is not available as for now.

  • Profile Image

    Answered by WCESCPrevention on September 04, 2012 at 10:14 AM

    That makes sense. I was just unaware of the options/offerings/qualifications/limitations. Now that I understand the reasons behind it, I understand what you are trying to tell me.

    Thanks for your patients and help!!

  • Profile Image

    Answered by jeanettebmz on September 04, 2012 at 10:15 AM

    You're welcome!