Cant donwload forms as a message comes up about phishing scam!!!

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    Asked on September 03, 2017 at 06:36 PM

    I have tried to submit the form but ironically enough it wont let me  hit submit so have completed the form and trued to attach to this message however only jpg, jpeg, png, gif can be uploaded and your form is  a PDF format!!


    Our email constantly on bounce list and now this blooming message about a so called phishing scan is getting beyond a joke! Please fix this as is hindering our rescue being able to find homes for the dogs we have rescued
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    Answered on September 03, 2017 at 06:58 PM

    I was not able to properly understand the issue reported here. Can you please clarify that you were not able to send us message with attachment using the Contact Us page?

    The other issue is a different feature. We will resolve it separately here



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    Answered on September 04, 2017 at 04:43 PM
    when we download a report to save to our hard drive, instead of opening and showing us athe report a message is shown " hang on, your email account has been flagged as a possible phishing scam etc"
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    Answered on September 04, 2017 at 05:13 PM

    Please share a screenshot of the error message you receivedwhen you download your submission as a PDF file.

    In order to share the screenshot on this thread, first open the following link in your browser: 

    Then upload the screenshot as illustrated on this image: