trying to reset password but it continues to say incorrect

getting emailed link to reset password but it them still does not recognise it 

We apologize for the inconvenience. Your account was suspended by our phishing system by mistake. We have reviewed all your forms, and they do not violate our terms of use, therefore, we have reactivated your account, and whitelisted your forms to prevent this from happening again.

Open a new thread if you need anything else, we will be glad to assist you.