How can I remove my username from my custom URL?

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    Asked on September 04, 2017 at 06:32 PM

    Hi there can you please help me to remove my name as part of this custom URL ?


    Its a work form -


    I want it exactly as above without "Anerley" is this possible

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    Answered on September 04, 2017 at 07:53 PM

    This happens since you are using a custom URL for your form, the username is included in the URL as it's required to properly load your form. 

    If you would like to get rid of it, you will need to use the form ID instead, this link will load: 

    Otherwise, your account username will need to be included on your URL. 

    I hope this helps. 

  • Profile Image
    Answered on September 04, 2017 at 08:05 PM

    Hi Charlie,

    I am currently logged in as Mmclaugh. In this thread is my request to change the user name.

    Can you please assist? I have received two more emails asking me to submit again, yet I also have two from you saying only reply to an existing thread.

    I would like either MACarts or MoonahArts as the new user name please.




  • Profile Image
    Answered on September 04, 2017 at 09:21 PM


    To avoid confusion and to better assist you, we will be addressing your request on this thread:

    Thank you.