Change account username

  • Profile Image
    Asked on September 04, 2017 at 09:09 PM

    Hi Charlie,

    I am currently logged in as Mmclaugh. In this thread is my request to change the user name.

    Can you please assist? I have received two more emails asking me to submit again, yet I also have two from you saying only reply to an existing thread.

    I would like either MACarts or MoonahArts as the new user name please.




  • Profile Image
    Answered on September 04, 2017 at 09:22 PM

    Hi Kelly,

    Unfortunately, the username MACarts and MoonahArts are already taken. Please provide again 2 or more unique username so we can check for its availability. You can also do it yourself in the Signup page of JotForm.

    Here's a sample animation:

    We'll wait for your response. Thank you.

  • Profile Image
    Answered on September 04, 2017 at 11:36 PM

    Hi John,

    Can we please update to MoonahArtsCentre


  • Profile Image
    Answered on September 04, 2017 at 11:50 PM

    As per your request, I have now changed your account username to MoonahArtsCentre.

    Note: If you are using custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.

    I hope that helps. If you need further assistance, please contact us again.