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franciskaAsked on September 5, 2017 at 4:07 AM
Good day. I recently added my form to my page. (link: https://www.facebook.com/konferensie/)
I did go to settings, changed the name of tab and checked that it is switched on. but people still can't see the tab. Am I doing something wrong. Some use there mobile phones. I also added the mobile version but still the tab is not visible. I don't want to go through the process of creating a word document or pdf. This form is such a breeze with collecting date etc.
Thanks
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Support_Management Jotform SupportReplied on September 5, 2017 at 5:32 AM
Facebook Tabs won't work on mobile. It's not something we imposed, it's just something Facebook hasn't deployed yet.
There's a discussion on this page https://developers.facebook.com/bugs/435173473172584/ that will further explain what I mean. That post came straight from the Facebook Team, courtesy of a Developer Support Engineer.
Viewing your Facebook Tab on a desktop should work as usual though.