Why is the form not visible on my Facebook Page when viewed from mobile?

  • Profile Image
    franciska
    Asked on September 05, 2017 at 04:07 AM

    Good day. I recently added my form to my page. (link: https://www.facebook.com/konferensie/

    I did go to settings, changed the name of tab and checked that it is switched on. but people still can't see the tab. Am I doing something wrong. Some use there mobile phones. I also added the mobile version but still the tab is not visible. I don't want to go through the process of creating a word document or pdf. This form is such a breeze with collecting date etc. 

    Thanks 

  • Profile Image
    Jim_R
    Answered on September 05, 2017 at 05:32 AM

    Facebook Tabs won't work on mobile. It's not something we imposed, it's just something Facebook hasn't deployed yet.

    There's a discussion on this page https://developers.facebook.com/bugs/435173473172584/ that will further explain what I mean. That post came straight from the Facebook Team, courtesy of a Developer Support Engineer.

    Viewing your Facebook Tab on a desktop should work as usual though.

    https://www.facebook.com/konferensie/app/684336108254110/