Can i set up an automated email to be sent to people once filling out a form?

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    Asked on August 28, 2012 at 03:31 AM

    Considering with the product order forms you can collect payments from them, I was wondering if there was a way that you could set up an email to be sent as soon as they fill out a product purchasing form giving them an order review?

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    Answered on August 28, 2012 at 03:36 AM

    Hi and thanks for contacting us. I may suggest you to follow the steps below to create a form autoresponder.


    1. Click on "Setup and Embed" tab on the form builder toolbar

    2. Click on "Email Alerts"

    3. Click on "Add New Email"

    4. Select "Autoresponder Email" and click "Next"

    5. Ensure that the field selected in the Recipient E-mail section of the envelope is the one in which users would enter their email address. Also, it's advisable to change the Sender E-mail from your email address to "" as this helps to ensure that the auto-response is not identified by the recipient's email provider as spam. (See this screenshot) Click Next

    6. Many aspects of message on the Compose Email section of the wizard can be changed. For example, the subject can be personalized and the time at which the submission was made, included. Tags inserted by clicking elements in the floating "Form Fields" menu will be automatically replaced by the entries made by the user. For instance, the subject in this screenshot states "Nice to hear from you, {fullName3:first} :)" but the actual subject of the auto-response the user sees in his inbox will be "Nice to hear from you, John :)", assuming he entered "John Doe" as his name on the form. The tag for the "Full Name" field in this form is {fullName3} which will output the user's full name (John Doe) but appending ":first" to the tag's contents allows just the first name (John) to be output. The smiley face ":)" was just added for effect!

    7. When finished creating an autoresponder or editing an existing one, click "Finish" and save the form

    Please let us know if you need further assistance.