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LYNE NOELAsked on September 5, 2017 at 1:12 PM
Cannot log in - account suspended. By reading on the forum I realize I should not have added the credit card information request. Can this be deleted from my form and reactivate my account. I am really sorry. I did not know I could not request credit card information.
Thanks so much
Lyne
Page URL: https://form.jotform.ca/72354711184252 -
Chriistian Jotform SupportReplied on September 5, 2017 at 1:45 PM
We are currently checking your account and forms. I will be back as soon as possible to inform you on the update about your account.
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Chriistian Jotform SupportReplied on September 5, 2017 at 1:54 PM
I have removed the credit card fields in the following forms:
http://www.jotform.ca/form/70367003707249
http://www.jotform.ca/form/70367342538257
http://www.jotform.ca/form/72354711184252
I have now reactivated your account. Please refrain from adding plain credit card fields to your form again to about such problems.
If you want to add payment fields to your forms. Please check our payment integrations.