Account suspended

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    LYNE NOEL 
    Asked on September 05, 2017 at 01:12 PM

    Cannot log in - account suspended.  By reading on the forum I realize I should not have added the credit card information request.  Can this be deleted from my form and reactivate my account.  I am really sorry.  I did not know I could not request credit card information.  

    Thanks so much

    Lyne

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    Chriistian
    Answered on September 05, 2017 at 01:45 PM

    We are currently checking your account and forms. I will be back as soon as possible to inform you on the update about your account.

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    Chriistian
    Answered on September 05, 2017 at 01:54 PM

    I have removed the credit card fields in the following forms:

    http://www.jotform.ca/form/70367003707249

    http://www.jotform.ca/form/70367342538257

    http://www.jotform.ca/form/72354711184252

     

    I have now reactivated your account. Please refrain from adding plain credit card fields to your form again to about such problems.

     

    If you want to add payment fields to your forms. Please check our payment integrations.