Can I link conditional responses to a specific follow up email?

  • CHFC
    Asked on September 5, 2017 at 3:18 PM

    I am tring to send a different email to applicants based on whether or not they are eligible for our program.  I am able to use the conditional formatting to send them to an alternate Thank You page, but can I use conditional formatting to send them a different follow up email?

  • Elton Support Team Lead
    Replied on September 5, 2017 at 3:53 PM

    Yes, that's possible but you will have to create different email notifications then trigger them based on your email condition.

    Here's how to create conditional emails http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection?.