- Rene ReyesAsked on September 05, 2017 at 06:21 PM
My password was saved and always worked. I put the passwords I use and no luck. I asked for reset instructions and none arrived in my email. Please help!
- JotForm Support ManagerJeanetteAnswered on September 05, 2017 at 08:15 PM
This is because firstname.lastname@example.org is IN
the bounce list Reason(s) : smtp; 550 5.7.1 Your message from netscape.net rejected the message to reset the password coming from our servers.
I have removed such email address from the bounce list. Please go ahead and reset your passwords.