Google spreadsheet integration not functioning properly

  • Peter Kane
    Asked on September 6, 2017 at 2:03 PM

    Hi there,

     

    One of the forms just stopped integrating into Google spreadsheet on 31st July. It's the Male Customer Registration form. We have not made any changes to the spread sheet. This has happened before. Could you please reintegrate again so the submissions will send properly?

     

    Many thanks,

    Ciara

  • Chriistian Jotform Support
    Replied on September 6, 2017 at 3:55 PM

    Are your referring to the form http://www.jotformeu.com/form/70455219493359? I have pushed the missing submissions to the spreadsheet and rectified the integration. 

    If issue persists, you can do the re-integration by removing the current integration

    Google spreadsheet integration not functioning properly Image 1 Screenshot 20

    and then following the steps in How to Integrate Form with Google Spreadsheet again.