- amfreportingAsked on September 06, 2017 at 02:04 PM
I invested over 50 hours in building this form and when I ran a test, many pages of calculations had lost their formulas.
I looked to go to a previous version and the revision history did not show up.
I had requested help, and was told it was sent to support but I haven't heard back and they did not find it.
What Can I do?
I did download my data backup on the 16th, so I have that backup, but haven't heard if it can be used to find the previous revisions.
I am very frustrated with the lack of support and follow through especially after investing so MUCH TIME in this form.
- JotForm Support ManagerJeanetteAnswered on September 06, 2017 at 03:33 PM
I can relate to the frustration that this issue is causing. You should receive an update in the other thread you opened a few days ago which was reported to L2, so I have increased the priority for that ticket.