Account name change request

  • danconia
    Asked on September 7, 2017 at 12:20 PM

    We set-up this jot form account for one of our clients, but although they are paying the invoices it is showing as Danconia (my company) on the invoice.... I need to get this changed to them, and I am also wondering if there is any way we can change the username to reflect their business name as well.  

  • Mike
    Replied on September 7, 2017 at 1:25 PM

    Yes, we can change the account name and should be able to help with the invoice.

    Please provide us with the desired account name.

  • danconia
    Replied on September 7, 2017 at 2:08 PM

    Brilliant - the desired account name is Stanley Energy 

  • Mike
    Replied on September 7, 2017 at 2:49 PM

    The account name has been changed from danconia to StanleyEnergy (without the space symbol).

    It should be also reflected on the invoices.

    If you need any further assistance, please let us know.