Why do the submission pdf's look different today than they did yesterday?

  • Calvaryforms
    Asked on September 7, 2017 at 12:28 PM

    When I view the submissions from my form, the information used to be out to the right of the question, but now it is underneath. It is causing some of my submissions to now be a 2 page PDF instead of a 1 page PDF. How can I make it go back to having the information submitted out to the side? What happened? Was there an upgrade or something I can undo?

     

    In the attached file, the first page is the way it used to be and the second page is the way it is now. I need it to go back to the old way. Help! Ugh, it will only let me upload one picture. The one I'm uploading is the wrong way. The submitted info needs to go to the right of each header.

    Jotform Thread 1242058 Screenshot
  • Marvih
    Replied on September 7, 2017 at 1:17 PM

    I cloned your form and added back the notification email. And attached PDF was fine.

    Why do the submission pdfs look different today than they did yesterday? Image 1 Screenshot 40

    Downloaded PDF file in the "Thank You" page.

     

    Why do the submission pdfs look different today than they did yesterday? Image 2 Screenshot 51

    Mobile View


    Why do the submission pdfs look different today than they did yesterday? Image 3 Screenshot 62