No email was sent when I submit the form

  • dcasesr
    Asked on September 8, 2017 at 3:58 PM

    I created a form with jotform and added an email. When I submitted the form, no email was sent.

  • David JotForm Support Manager
    Replied on September 8, 2017 at 4:44 PM

    Please check the spam folder, if you find the notification there, mark it as NOT SPAM. Also, you may whiteliste our domain names and sending IP addresses within your email service provider: https://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses