Number Confirmation with my details

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    Asked on September 10, 2017 at 05:45 PM

    Dear Jotform,



    I tried your form with Number Confirmation with my details as required in the Jotform builder, I tried with my number and I got the SMS but the code I put in was incorrect. Please can you give me guild on how to setup the SMS Confirmation properly to enable my Code correct and confirm.


    I want to upgrade to premium but i want to make sure i am not making mistake in doing this.

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    Answered on September 10, 2017 at 06:38 PM

    Please try removing the widget, and adding a new one:

    Then make sure your Twillio credentials are correct, and set them up in your widget, do another test, and if the code you receive does not work, please let us know which one is, so we can try it. 

    Also, let us know if you would allow us to do a real submission in your form in order to test it further.