Unable to open my form

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    Asked on September 11, 2017 at 08:24 AM

    My form is posted on our school web site.  Everything worked fine last week.

    Over the weekend students were trying to access - they got on the link - as soon as they entered their information the whole document disappears.  I tried it today and the same thing is happening - I don't know how to fix it

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    Answered on September 11, 2017 at 10:32 AM

    I did a test submission to your form (http://www.jotform.ca/form/71695362317259) and I was not able to replicate the issue. I was able to open your form and submit without any issues. 

    Is the issue resolved? If not, let us know. Please try opening your form using a different internet connection. 

    Let us know how it goes. Thank you.