- wikicertifiedAsked on September 12, 2017 at 08:02 AM
A form at one of my pages is not completing its purpose, it top half way without sending the information and this is causing a serious issue because that form is needed and its important, i have made over 2 forms for that same issue but but still the same result, the first form didn't validate email and phone number, please help me resolve it as soon as possible. thanks
- JotForm SupportWelvinAnswered on September 12, 2017 at 10:10 AM
The file upload field needs to be updated. You have set 64kb as the limit. You may consider increasing the limit to 1MB or more. I was able to submit it, but I noticed that the buttons cannot be clicked because of the form height.
Please try re-embedding the form using the following iframe codes, without the script:
<iframe id="JotFormIFrame-72462420789563" allowtransparency="true" src="https://form.myjotform.com/72462420789563" frameborder="0" style="width: 1px; min-width: 100%; height:550px; border:none;" scrolling="no"> </iframe>
I hope this works for you. Please let us know if not so we can check further.
- wikicertifiedAnswered on September 17, 2017 at 07:05 PM
yes it did, thanks