I want to stop receiving emails

  • Profile Image
    Not sure 
    Asked on September 12, 2017 at 09:34 AM

    My predecessor signed up for Jotform for some ungodly reason. I get hundreds Jotform emails a day and I have tried everything, sending them to junk folder (doesn't work). Please, please help me stop this before I lose my mind.

  • Profile Image
    Answered on September 12, 2017 at 09:36 AM

    And No I don't have her password and Jotform for some reason is not sending the password to me.

  • Profile Image
    Answered on September 12, 2017 at 10:51 AM

    I have removed your email address in the form as the recipient. 

    This is the form where your email address is used: https://www.jotform.com/71585039126155. The form is used for Teachers registration. Do you know this form? The submissions in the form look legit. The form belongs to the account solutio (al@sol****ware.com).

  • Profile Image
    Answered on September 12, 2017 at 11:23 AM

    Thank You! Yes, I know the form, but I dont need to get the emails. Someone else is in charge of that.

  • Profile Image
    Answered on September 12, 2017 at 12:17 PM

    If you do not want to receive the email Notifications when the form you provided is submitted, you have to contact the owner of the form and tell him/her to change the recipient email address of the email Notification. 

    How to Find and Change the Email Address Used for Notification Email?

    I also checked the form and it seems that your email address is no longer the recipient email address. You should no longer receive the emails when the form is submitted.