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ahardyAsked on September 12, 2017 at 12:41 PM
Canadian client having difficulty accessing jot form. Any suggestions in how to fix the problem?
Thank you.
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Kevin Support Team LeadReplied on September 12, 2017 at 1:14 PM
I have just checked your form and it seems to be loading on my end, may be that he has installed some software that may be blocking the JotForm link.
May you please ask him to temporary disable any security software and try to load the form again?
You may also ask him to open this link instead: https://www.jotform.com/53446132728153
Let us know how it goes.
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ahardyReplied on September 12, 2017 at 1:43 PMKevin:
I had the same thought, as the link works on my side without incident. I will alert the client to disable their security software.
I appreciate your prompt response and great service.
Best,
Rebecca
Rebecca Jensen
Administrative Executive
Wren & Fida International
320 S 900 E Salt Lake City UT 84111
385.282.6355 desk
888.303.4481 x 105
650.787.6500 mobile
rjensen@wfintl.com
www.wfintl.com
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