Unable ot change the credit card attached to my billing profile.

  • Profile Image
    Asked on September 13, 2017 at 03:05 AM


    We have tried to enter the credit card number with Internet Explorer and Google but it doesn't work anymore.

    Sandrine RAMBERT


  • Profile Image
    Answered on September 13, 2017 at 03:59 AM

    What happens when you click on "Change Credit Card" button? Does is show to window to input your new credit card or the "Update" button does not respond?

    I did check the "Change Credit Card" button and it seems to display the form to input credit card number without any problem. Please check the screenshot below:


    Do I would suggest you to please try again and get back to us if the issue persists.