Account auto suspended

  • z1194
    Asked on September 13, 2017 at 4:55 AM

    My account has been auto suspended with no reason as to why and no helpful links or emails to explain why and how to unsuspend.

  • John_Benson
    Replied on September 13, 2017 at 6:37 AM

    Our anti-phishing filter tool automatically suspended your account because of the word "Password" to your form. To avoid getting suspended, please do not use the word "Password" to your form. You can read our terms of use for more information.

    Account auto suspended Image 1 Screenshot 20

    I have deleted the word "Password" to your form and re-activated your account back to good status. You can now manage your forms and account properly.

    You can try using the word Authorization, Key, Code, etc.

    I hope this helps. If you have any questions, please contact us again.