How to add first name to the autoresponder?

Stuggling to insert fname into an auto response using the full name field. Also, when I use the test email function it doesn't test the field inserts! I have to re-complete the survey each time to test and have had disable cookie check and ip check.

You need only add this unique field name to your autoresponder template: {name}

For example: Dear {name},

For the test email function, I would like to recommend you to use the "Preview Form" option. You can fill the form automatically by this way:

Thanks Amy, testing is easier now  though I don't want to insert the Full name, I just want to insert the first name so it says 'Dear Rod' 

It is possible to do so by adding this tag  {fullName3:first} in the auto-respond you have created. To add the last name only use the tag {fullName3:last}

Hope this information is helpful. Kindly do let us know if you need further assistance.

That doesn't work unfortunately

My sincere apologies for the above. Kindly change the tags to {name:first} to capture the first name and {name:last}