What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is not updated

    Asked by Skagenbordtennisklub on August 29, 2012 at 06:14 PM

    Hello

    I have made o form, and rigth now i have changed the email adress. But i keep sending conformation mail to the old adress ?? And other changes does not seem to work such as the text message when you submit.

    Thank

    Best regards

    Steve

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    JotForm Support

    Answered by EduardoMendez on August 29, 2012 at 06:57 PM

    Hi, can you please let us know the url of the form that you are having issues with?  I was not able to find any forms on your acount.

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    Answered by Skagenbordtennisklub on August 29, 2012 at 07:00 PM

    It is http://form.jotformeu.com/form/22409132389353

    I tried making a new account but that one came with the not found any form problem.

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    Answered by Skagenbordtennisklub on August 29, 2012 at 07:04 PM

    My account is called aika270870. These messeges says skagenbordtennisklub, but that is not the account i am logged on with. That is the other account that says that i dont have a form. Wierd :-)

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    JotForm Support

    Answered by Mike_T on August 29, 2012 at 07:07 PM

    We are sorry for the inconveniences caused.

    We have a replication delay on our EU servers. Until this issue is solved, you can use our website for Europe region: http://www.jotformeu.com/

    Create your form via that website and then use form URL with www prefix.

    Example:

    use

    http://WWW.jotformeu.com/form/22409132389353

    instead of

    http://form.jotformeu.com/form/22409132389353