lag in form submissions

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    Asked on September 13, 2017 at 02:30 PM

    I've gotten two calls from our customers today that the form submissions are lagging and we've had to manually forward them. Are you aware of an issue on your end?

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    Answered on September 13, 2017 at 04:43 PM

    Thanks for reporting. 

    So far, we haven't had any reports of any lags from our server. The servers are operational and working.

    May we know which form they are having issues so we can try submitting it here?

    So far, my forms are submitting normally as expected.

    Viewing the form submissions page also loads normally.

    If they are still experiencing the problem, please let us know.