Need help with the payment field

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    TailsandTrails
    Asked on September 13, 2017 at 04:20 PM

    We are not sure what we did wrong in adding a payment. It has a red star next to it . It is a paypal  account and we put the correct email in it. what are we doing wrong? 

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    EltonCris
    Answered on September 13, 2017 at 06:37 PM

    You mean the red asterisk after the field label? That indicates the field is required. You can't submit the form leaving the required field empty.

    I checked your last edited form http://www.jotformpro.com/form/72406540779967 and I think you've configured the payment field properly.

    Can you please clarify more about the issue you've encountered?