PCI: Error for payment

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    Asked on September 14, 2017 at 01:00 PM

    I'm getting this error when I test our donation form:


    PCI :: Error during transaction
    The merchant login ID or password is invalid or the account is inactive. 
    I don't know why as the information was verified. Could it be because my card is overdrawn?
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    Answered on September 14, 2017 at 02:28 PM

    Here are the possible reasons for this error

    I suggest you to contact support and let them check if you have the right setup.

    I did a test on your form and I got a different error 

    Probably because the credit card I input is just for testing purposes.