Authorize.net PCI: Error for payment

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    CFCBSA
    Asked on September 14, 2017 at 01:00 PM

    I'm getting this error when I test our donation form:

     

    PCI :: Error during transaction
    The merchant login ID or password is invalid or the account is inactive. 
     
    I don't know why as the authorize.net information was verified. Could it be because my card is overdrawn?
  • Profile Image
    Marvih
    Answered on September 14, 2017 at 02:28 PM

    Here are the possible reasons for this error https://support.authorize.net/authkb/index?page=content&id=A415&pmv=print&impressions=false

    I suggest you to contact authorize.net support and let them check if you have the right setup.

    I did a test on your form and I got a different error 

    Probably because the credit card I input is just for testing purposes.