What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to manage pending submissions?

    Asked by bdgreene on January 26, 2011 at 11:21 AM

    I have several pending submissions that I wish to manage (manually mark as paid). When I access this data, the instructions state to use the "wizard" to manual mark these paid. I do not see a way to access this "wizard". Could you please lend some assistance?

    Thank you in advance.

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    JotForm Founder

    Answered by aytekin on January 27, 2011 at 07:07 AM

    On the Submissions page, if you have a payment integration for that form, you will see a "Pending Submissions" button on the toolbar. If you have any pending submissions, that button will be active. You can click on it to mark any pending submissions complete.