What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible to limit number of digital-goods download?

    Asked by islanddesign on August 30, 2012 at 10:57 AM

    Hi is it possible to limit the number of downloads for digital/e-goods?  Or put an expiration date/time on a download link?

    Thank you

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    JotForm Support

    Answered by EduardoMendez on August 30, 2012 at 01:02 PM

    Hi, There is a way to set an "expiration date" on a field by using the Show/Hide conditions on your form.  You need to add a date field and set the conditions to hide/show the product-field before or after a certain date. Here is a thread that deals with the matter in more depth.  Please let me know if this helps!

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    Answered by islanddesign on August 30, 2012 at 01:43 PM

    Hi Eduardo, thank you for your reply I will take a look at it but, I think I should have specified that the digital goods are for sale and I want to limit the number of times the customer would be able to download the item.

    Thanks again

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    Answered by jeanettebmz on August 30, 2012 at 03:59 PM

    @islanddesign

    I think you are talking about a link for the digital good that you might place into a Jotform (either in an HTML field or into the Thank You page) in order to re-direct it  to an external page where the user will be able to download the digital goods.

    A possible workaround might be to implement Unique submissions. Please take a look at this guide for further details

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    Answered by islanddesign on August 30, 2012 at 04:57 PM

    @jeanettebmz

    Thanks, I will consider the Unique Submissions option as well.  Have to consider the client's overall needs.

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    JotForm Support

    Answered by Mike_T on August 30, 2012 at 05:15 PM

    Please feel free to contact us if you need any further assistance.