Conditions are not working

  • Profile Image
    SunbridgeInstitute
    Asked on September 15, 2017 at 01:45 PM

    I'm having logic/conditions trouble with my form, and hoping that you can help.

    First of all, I have a condition set up so that if the answer is two of the three options, the next question will show. I have a screen shot of this, but your website is going wonky on me and I can't upload it. So I will describe it:

    The conditions say that if a person says "yes" or "not sure" to the question "are you considering applying within the next two years", then the question "are you currently affiliated with a Waldorf School?" will show. However, this latter question shows up upon first opening the form, with no options yet checked by the user.

    I have reviewed the conditions to see if I made any mistakes, and I've also cloned the form to see if there might be a bug somewhere, and I'm not having any luck.

    Please let me know what you find, and help us to get this form working properly.

    Thank you!

  • Profile Image
    Jim_R
    Answered on September 15, 2017 at 03:22 PM

    You have enabled the CONTINUE FORMS LATER (autofill) option on your form so there's a chance your browser already has an option pre-selected on your question, thus triggering the condition.

    Try disabling this and test your form again and it should work.

    A cloned copy of your form behaves the way it should based on your conditions with autofill disabled:

    By the way, IMHO, you should use a Single Choice Field (radio button) instead of a Multiple Choice Field (checkbox) if your options are Yes/No/Not Sure. With a checkbox, users can pick more than 1 answer and usually, you only need 1 for a Y/N kind of question.