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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my form not working?

    Asked by jonimad7 on January 26, 2011 at 01:31 PM

    My Form appears on the web page correctly and looks great but I can't enter text into the Fields eg name, address, phone number.

    I have copied the code and inserted it into the page and that all seems fine. I can't work out why it will not work. I have another form on the page which is working fine!





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    JotForm Support

    Answered by abajan on January 26, 2011 at 08:54 PM

    Off the top of my head, that other form might be the problem. I'm sure I heard somewhere that unless your page is HTML5 compliant, you can't have more than one form on a page unless one or both of them were embedded, or something like that. I may be totally wrong about that though.

    I'll have a look at your page to see what I can find out but I'm no expert in these matters.

    Err... you didn't actually give the URL, did you? LOL, that "@" symbol should've been a dead giveaway. Somehow, I ended up on Virgin Media's site via your email address. Weirdness.

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    JotForm Founder

    Answered by aytekin on January 27, 2011 at 08:08 AM

    Yes, please post the URL of the page that has this problem.