Can I delete attached files without deleting submissions?

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    Jon Farmer
    Asked on August 30, 2012 at 01:45 PM

    I am using Jot Form to allow clients to request design work from me. Often, my clients need to attach files. Since the form submissions contain all of the details of their projects, I'd like to keep the submissions, while deleting only the files from my account. Is this possible?

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    gori-mathew
    Answered on August 30, 2012 at 01:57 PM

    Hi,

    No, it is not possible to delete uploaded files without deleting the submissions.

    You should probably download a copy of your submissions in Excel or CSV format and then delete all submissions.

    It might be a good idea to back up your submissions by exporting them as an Excel file.

    If you'd like to keep a copy of uploaded files, try integrating your form to Dropbox. However, this will only work for new uploads.

     To delete a submissions, click on your form on My Forms page, click on "Submissions" button at the top. Then scroll to the bottom of the Submissions page and click on "X" (Delete) icon for a submission..