Why the File upload progress bar always display 0%?

  • gemguru
    Asked on September 17, 2017 at 10:59 PM
    Could you please tell me why the upload image does not show the upload progress bar which is alway showing at 0%?
  • Kiran Support Team Lead
    Replied on September 17, 2017 at 11:07 PM

    I have tried uploading an image to the form and it worked fine at my end. 

    Why the File upload progress bar always display 0%? Image 1 Screenshot 20

    Please note that it is required to click on Upload image button after adding the image to the field. Could you test it again and let us know if you still experience any issue further? We will be happy to assist. 

  • gemguru
    Replied on September 18, 2017 at 9:43 PM
    Yes, it worked fine for me only the first time. The second time the upload progress doesn’t go any where. Stays at 0% for ever. I think that your form service is not very secure. If this is the way that it behaves in the testing stage, how can we be sure that it will work with our customers. Also is there any way to put a button to clear the upload and start again?
    Please send me the solution about this. Please check it repeatedly until you can figure out what is wrong.
    Thanks
    Pushpinder
    ...
  • jonathan
    Replied on September 18, 2017 at 10:09 PM

    I think there is a misunderstanding on how the Image Upload Preview widget work.

    Please take note that you can only upload one image at a time using this widget.

    Why the File upload progress bar always display 0%? Image 1 Screenshot 30

    Why the File upload progress bar always display 0%? Image 2 Screenshot 41

     

    If you want to upload another image, you have to add another widget in the form also.

    Or, if you wanted to change the uploaded image, you have to delete/remove it first and then upload a new one.

    Let us know if you need further assistance.