- tvc_wineAsked on September 18, 2017 at 03:00 PM
I created a condition that requires the person to fill out the "Fees for Cheques" input table IF they select Cheque as their payment option. There is clearly an asterisk showing after I select "Cheque" which indicated this field is required. However, 2X I have been able to submit the form without this field being filled out. I need to have this resolved ASAP. Thank you.
- JotForm SupportChriistianAnswered on September 18, 2017 at 03:34 PM
I was able to replicate the issue. I will forward this to our developers for further checking. You will be informed once this is fixed.
- tvc_wineAnswered on September 20, 2017 at 04:36 PM
I need to launch this form right away because our event is only 1 month away but this issue still isn't resolved. I know your developers are working on it but do you have a timeline? Thank you.
- tvc_wineAnswered on September 20, 2017 at 04:43 PM
I made the Cheque input table 'required' and now it seems to work but it wasn't working when I created a Condition to require it. I don't know why, but I seem to encounter so many software glitches when creating & cloning these forms to allow for PayPal payments & check (cheque) payments. I run 9 events / year and they all the same set up but everytime I clone a form, it never works properly. JotForm drives me crazy at times!
- JotForm SupportaubreybourkeAnswered on September 20, 2017 at 05:31 PM
Sorry no update from the development team yet. I cannot give you an estimated time either. In any case your bug fix request has been accepted. And they will respond on this thread as soon as it is possible for them.