Form Status: When the form is previewed it says it is unavailable

  • irenemmstudios
    Asked on March 3, 2024 at 3:16 PM

    Every time I try to preview my form, it says it's unavailable

  • Christian JotForm Support
    Replied on March 3, 2024 at 3:28 PM

    Hi Irene,

    Thanks for reaching out to Jotform Support. I’m really sorry that this is happening. I can help you with the solution. Please note that newly created forms are disabled by default. This is why, when you tried to preview the form, it appeared as unavailable. To make the form accessible, you'll need to manually enable it for live mode. Here’s how to do it:

    • While you're on the Form Builder page, navigate to the top orange bar and click on Settings.
    • Under Form Status, you'll see that the form is disabled. Click on the right-side arrow to reveal options.
    • Select Enabled from the drop-down menu that appears, then click Save. Your form should now be enabled.

    Form Status: When the form is previewed it says it is unavailable Image 1 Screenshot 30

    Sample results:

    Form Status: When the form is previewed it says it is unavailable Image 2 Screenshot 41

    For more information on this functionality, feel free to refer to our related guide.

    Reach out again if you have any other questions.