- almastAsked on September 21, 2017 at 01:09 PM
My organization cloned the forms we used last year for our data collection for the people in our program, but it looks like the widget for the file uploader - Kloudless - that we used must have gotten an update, but we didn't go in the form builder section and do anything to the widgets. Now we are unable to see the documents that were uploaded because we get an error message, and it looks like we might have to ask the hundreds who submitted forms to resend everything. Is there any way we can retrieve this data from this widget?
- JotForm SupportaubreybourkeAnswered on September 21, 2017 at 02:29 PM
Are you referring to this form https://www.jotform.com/70795593041158 "2017-18 BOY Travel Arrangements"?
Can you please submit the error message?