Is it possible to erase my answer in a single choice question?

  • Profile Image
    marcellobrazil
    Asked on September 21, 2017 at 02:44 PM

    For example:

    1) How old are you?

    [] 1 - 15
    [] 16 - 20
    [] 20 - 45

    The user answer

    1) How old are you?

    [] 1 - 15
    [X] 16 - 20
    [] 20 - 45

    But now he wants to erase and doesnt want to mark one

    1) How old are you?

    [] 1 - 15
    [] 16 - 20
    [] 20 - 45

    Im having this trouble if the field "Tipo de Produto - Winthor" in the form https://form.jotformz.com/71225598854669

    THANKS FOR YOUR HELP!!

  • Profile Image
    Kevin_G
    Answered on September 21, 2017 at 04:14 PM

    I have just checked your form and noticed you're using radio buttons for this, please note that a radio button cannot be cleared. 

    The easiest way to achieve it would be using a check box instead, but limiting the selection to one. 

    You will find the check box field as "Multiple Choice" in the form builder: 

    Once the field has been added, open its settings and set the limits under the surveying tab: 

    This way if a user does not want to fill a field they can simply un-check the option, the settings should be "Minimum = 0" and "Maximum = 1". 

    I hope this helps.