Can we be able to collect credit card info from our clients?

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    Asked on September 21, 2017 at 11:46 PM

    Does this new level of achievement change the scenario for companies that accept credit card authorization forms from clients, and then manually processes payments via a third-party's payment system? In other words, would my company be able to collect credit card info from our clients, without using one of your payment integration partners?

    This is a re-post of a comment on Jotform is Now PCI DSS Service Provider Level I Compliant

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    Answered on September 22, 2017 at 02:26 AM

    I'm afraid no, payments still need to be collected through one of our payment integrations.

    I'm pretty sure that collecting credit card information with plain text will not be possible through our forms anytime soon.

    If you have any further questions please let us know.

    Thank you!

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    Answered on September 22, 2017 at 02:43 AM
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    Answered on September 28, 2017 at 11:54 AM

    Collecting credit card details without using a payment integration is still forbidden due to violating our terms of use. In other words, you can not collect this information with a simple textbox field. 

    On the other hand, if you want to collect CC details to collect payments manually at a later time, we can suggest you to use "Authorization Only" feature which is being at our payment integrations. You can find more details in the following user guide:

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    Answered on September 28, 2017 at 12:04 PM

    Rose, thank you! This is just what I need.