- bfrisanAsked on September 01, 2012 at 08:54 PM
I'm hear from a quite a few people that they have filled out my online form I have setup yet I am not receiving some of them.
Are there any issues going on on your end that would explain this?
- JotForm SupportliyamAnswered on September 01, 2012 at 09:52 PM
When you say you were not receiving, do you mean that it is not on your submissions page, or you find it on your submissions page but there was no email notification corresponding to that submission?
As of yet, we have not heard any issues that might be causing of not being able to receive form submissions from our end.
What I can suggest is that you can add a Free Text (HTML) element on top of your form and then add a noscript code. Here's how:
1. Edit your form
2. On the left panel tool bar, expand Power Tools and drag on the top of your form the Free Text (HTML) element
3. Click the "T HTML" on top:
4. Add this code: