Account: Question about Form Views

  • hldkumah
    Asked on March 4, 2024 at 3:19 PM
    I have 1000 monthly form views. If a user opens the form on their machine, and the machine goes to sleep, and it later comes back on, will this count as a separate view?
  • Joshua_T JotForm Support
    Replied on March 4, 2024 at 3:22 PM

    Hi Hannah,

    Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. Form Views are counted if someone visits or views your form. Keep in mind that each time someone loads your page, it will also load the form, which would be considered a form view. You can check our guide about Form View Limits: What is it All About for more details.

    Reach out again if you have any other questions.

  • hldkumah
    Replied on March 4, 2024 at 10:27 PM

    Thanks Josh. Appreciate it