All of a sudden my JotForm stopped sending emails about new submissions

  • DmitryBadiarov
    Asked on September 22, 2017 at 4:53 PM

    Hi, all of a sudden my JotForm Stopped sending emails about new submissions. What can I do? 

    Thank you,

    Dmitry 

  • Mike
    Replied on September 22, 2017 at 7:05 PM

    I have noticed that an email condition is currently disabled on your form. If you would like to receive an email notification about each submission, it is recommended to delete the email condition.

    All of a sudden my JotForm stopped sending emails about new submissions Image 1 Screenshot 20

    Please note that emails might be delivered with a little delay. Please also make sure to check a Spam folder.

    If you need any further assistance on this, let us know. We will be happy to help.

  • DmitryBadiarov
    Replied on September 22, 2017 at 7:43 PM
    Hi Mike, you are awesome! Thank you so much!
    Now this should work.
    All the best,
    dmitry
    ...