What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    In free account what happens if I receive more than 100 e-mails or use more than 100 mb?

    Asked by Nabuco on September 02, 2012 at 11:16 AM
  • Profile Image

    Answered by pinoytech on September 02, 2012 at 12:57 PM

    Hi Nabuco,

    Welcome to JotForm and thank you for contacting us regarding on this matter.

    When you reach submission limits for a free account, your account and forms will be temporarily disabled. So users will not be able to submit any data at all.

    If you need further assistance, feel free to contact us at anytime.

    Have a good day!

  • Profile Image
    JotForm Founder

    Answered by aytekin on September 02, 2012 at 01:06 PM

    We don't just disable it right away. We send you an email to you and you have until the next business day noon to upgrade your account. Your form will keep working until that time. 

    For example, if you go over your limits on a Saturday, your forms will keep working until Monday noon. Even though you might be way over 100 submissions or 100 MBs, they will work.

    Our Premium version is actually very affordable at $9.95/month. So, we hope that you will choose to upgrade. :)