In free account what happens if I receive more than 100 e-mails or use more than 100 mb?

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    Asked on September 02, 2012 at 11:16 AM
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    Answered on September 02, 2012 at 12:57 PM

    Hi Nabuco,

    Welcome to Jotform and thank you for contacting us regarding on this matter.

    When you reach submission limits for a free account, your account and forms will be temporarily disabled. So users will not be able to submit any data at all.

    If you need further assistance, feel free to contact us at anytime.

    Have a good day!

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    Answered on September 02, 2012 at 01:06 PM

    We don't just disable it right away. We send you an email to you and you have until the next business day noon to upgrade your account. Your form will keep working until that time. 

    For example, if you go over your limits on a Saturday, your forms will keep working until Monday noon. Even though you might be way over 100 submissions or 100 MBs, they will work.

    Our Premium version is actually very affordable at $9.95/month. So, we hope that you will choose to upgrade. :)