Please help remove please run the wizard

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    skinlabhk
    Asked on September 23, 2017 at 08:24 AM

    Hi, 


    I am unable to remove please run the wizard on my form, can the support team assist? It's located at the very end of the form. Thank you.

  • Profile Image
    Jan
    Answered on September 23, 2017 at 10:49 AM

    I was able to replicate the issue when I opened your form. I checked your account and I manually removed the "Run Wizard" field in the Form Builder.

    Please verify and let us know if you need further help. Thank you.

  • Profile Image
    skinlabhk 
    Answered on September 23, 2017 at 12:08 PM

    Hi Jan,


    Thank you, the sentence is gone but now there is a bigger issue. The entire form is deleted off from my account and I have no idea why. However, the form still exists through the link included in the original post. 

    How can I retrieve the form?

    Thanks again

  • Profile Image
    skinlabhk
    Answered on September 23, 2017 at 12:09 PM

    The form appeared in a different browser, not sure what happened but clearing cookies did the trick.

    Thanks

  • Profile Image
    Jan
    Answered on September 23, 2017 at 02:50 PM

    Glad to hear that your issue is now resolved. Thank you for updating us.

    If you need any assistance, please do not hesitate to contact us.