Appointment: One available date not showing

  • Sam_Thomas
    Asked on March 4, 2024 at 10:41 PM

    I am not able to get my Risk Reduction (DUI) Course Calendar to show the 8th. It appears that I have all the parameters set correct to sho the 8th and the 22nd as days that can be selected, however the 8th is not showing.


    To duplicate the issue

    1. Preview the form
    2. Choose service(s) to schedule:
    3. Select Risk Reduction
    4. Scroll down to the Risk Reduction Calendar

    The 8th and the 22nd of March 2024 should be available for the customer to choose?

    Appointment: One available date not showing Image 1 Screenshot 30

    I am filter out all other days with the Vacation setting feature, but the 8th is now filtered out

    Appointment: One available date not showing Image 2 Screenshot 41

    Any help on this is appreciated.

  • Sonnyfer JotForm Support
    Replied on March 5, 2024 at 1:14 AM

    Hi Sam,

    Thanks for reaching out to JotForm Support. I'm sorry you're having trouble with your Appointment Field. As I checked, you've set it to only have a Maximum of 2 Appointment Per day and those two appointments are already taken. Check out screenshots below to see what I mean:

    Appointment: One available date not showing Image 1 Screenshot 30

    Appointment: One available date not showing Image 2 Screenshot 41

    If the above submissions aren't intentional, you can delete them to make have 2 appointment available again for March 8th. We have a guide to delete submissions here. Don't forget to also purge them from your Trash afterward.

    Give it a try and let us know if you need any more help.

  • Sam_Thomas
    Replied on March 5, 2024 at 11:46 AM

    Thanks Sonnyfer,

    Yep that's it. Somehow I missed that detail. I put it to unlimited and that resolved the issue. Thanks for your help. You all are great.'

    Sam Thomas