What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change my username so it doesn't come up in the link address to my forms?

    Asked by Skeetarus on September 02, 2012 at 10:37 PM

    I put a username on my account when I signed up, not realising it would be in the link to each form.  Now I want to change it to my company name to make it more professional, but can't see a way other than shutting down this account (and the payments associated with it) and creating another account with the username I want...this would also mean I lose all my old forms. Please help!

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    Answered by Skeetarus on September 02, 2012 at 10:40 PM

    Sorry, I just saw similar responses that say you can do it for me!  Would you please change the username on my account to Lightmare?  Thanks!

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    JotForm Support

    Answered by Goldo on September 03, 2012 at 12:04 AM

    I have change your username to Lightmare  as requested. You may need to clear the browsers cache, log out and log back in to see the changes.