What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I get Jotform to Re-instate me?

    Asked by akappauf on January 27, 2011 at 08:24 AM

    I was using Jotform free. On Tuesday Jotform informed be my e-mail that my alottmnet is nearin its end and encouraged me to subscribe to Jotform Premium for $9.95 a month. I clicked the subscribe buttom and signed up for the monthy subscription service through PayPal.

    Early yesterday morning my account was disabled. No more forms. I looked for a call number without success. I found a form to fill out whcih i did explaining in detail the situation. This was early yesterday. No response,

    I'm at a loss. I have an acknowledgement of my payment to Jotform. What do I do at this point? 

  • Profile Image
    JotForm Founder

    Answered by aytekin on January 27, 2011 at 08:32 AM

    You are over your 1GB upload space limit. I enabled your account back but it may be disabled again on Monday. So, just delete some submissions that has uploads to go below 1GB.